Articles What We Do
OptimSys focuses on work with voice communication. Our software technologies and solutions address communication needs of call centers, companies, sales and support teams and dispatchers. OptimSys successfully serves customers on four continents.
We are looking for partners worldwide to implement and integrate our technologies, products and solutions:
- system integrators
- telecommunication service providers
- telecommunication device manufacturers and providers
- manufacturers and providers of information systems (CRM, help desks), call center solutions, dispatch systems etc.
We cover in particular the following areas:
Do you have specific needs? We create a custom-tailored solution for you. We make not only communication software but also any other interesting software. Our custom development services have used customers from the Czech Republic, U.S.A. and Western Europe.
Your calls contain useful and important information worth of being kept. You can return back to the information as needed. You can easily find a call according to various criteria in your call archive, or you can search for information using speech technologies. We can even record the communication in radio networks.
OptimSys provided BroadSoft with excellent software and we have an on-going business relationship for over 7 years now. I recommend OptimSys as an excellent business partner.
Stephane Bastien, Manager, Media Services Development, BroadSoft Inc.
OptimSys implemented business telephone system OptimCall in our company and integrated telephony with our help desk. The solution increased quality of our support, increased user's comfort and provided control over our phone communication.
Ing. Vladimír Matoušek, CTO, ODP – software, spol. s r.o.