Calls to the support line are routed to the technicians according to the parameters of service contracts from the information system and standby schedule. The customer is led through the process by a comprehensible customized IVR (interactive voice response).
Software for dispatch terminal which dispatchers of SŽDC use to control rail transport in Czech Republic. Our software assists in uniting voice communication channels and communicating in accordance with regulations.
The company KORDEX spol. s r.o. deals with extrajudicial debt collection and debt management. It specializes in dealing with leasing and credit claims, including the seizure of the subject of financing.
Brazílie Alctel delivers voice communication solutions to corporate customers such as Banco Alfa or Canon. To do so, it uses products of Alcatel-Lucent and OptimSys.
OptimSys platform OptimCall with Czech speech synthesis is used in the system TouchGuard to automate emergency calls.
Trim Technology – KISS
Provided technology and cooperated on the development of an emergency information and contact system with Czech speech synthesizer. The system ensures communication in an emergency situation. KISS is also in the official O2 offer.
We provided the technology and created a prototype of a voice core using Czech speech synthesis for the product “Mobilní radio“ (Mobile radio broadcast). It combines bulk SMS messages, voice messages, emails and more in a single intuitive interface.
We have provided technology and know-how for the voice part of the infoline with traffic information. One of the first commercial systems in the Czech Republic using speech synthesis and recognition.
Intensive training on VoiceXML and CCXML standards and their use for the staff of voice applications and technologies department.
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